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Smarter municipal services in Singapore town
In a town in the east of Singapore, NEC deployed the Centralised Command & Control (CC&C) platform with the town council to get residents’ issues resolved quickly. The secure, single platform lets a resident lodge a complaint about a pavement or lift, and enables various government agencies to respond in a timely manner.
- Residents get a simplified process to request for service
- Responses are quicker and more accurate
- Government agencies are more productive in addressing pressing tasks