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Support & Downloads

Customer Support Centre

The Customer Support Centre is the after-sales service arm of NEC products. At NEC, we believe in standing behind every product and solution that we provide, and are committed to ensuring that our customers reap maximum benefits from NEC.

Support for IT Products & Solutions
Summitmas I, Ground Floor
Jl. Jend. Sudirman Kav.61-62
Jakarta 12190, INDONESIA
Tel : (021) 520 1216
Fax: (021) 520 1217
Attention: NECare Help Desk
Hotline: 0800-140-2940

Drivers and Downloads

Representative Offices in Indonesia

Location (City - Province) Address
Banda Aceh - Aceh Jl. Sawah. Lorong Lampoh Salem No. 5A
Lamteh, Kec. Ulee Kareng - Banda Aceh
Tel : (0651) 637 896
Bandar Lampung - Lampung Kompleks Villa Citra 2 Blok H1/26, Bandar Lampung
Tel : (0721) 250 823
Banjarmasin - South Kalimantan Kompleks Perada RT. 09/ No. 20A
Jl. Bumi Mas Raya, Banjarmasin Selatan
Tel : (0511) 327 4098
Balikpapan - East Kalimantan Komp. Bukit Damai Indah Blok B No. 6
M.T. Haryono, Gunung Bahagia, Balikpapan Selatan
Tel : (0542) 871 894
Batam - Riau Islands Perumahan Bona Vista Blok I/ No. 2
Batam Center
Denpasar - Bali Jl. Tukad Batanghari VI No. 5, Denpasar
Tel : 0811 399 802
Jayapura - Papua Perumahan Jaya Asri Blok K No. 10
Jayapura Selatan
Jember - East Java Perumahan Graha Citra Mas
Jl. Moch. Yamin Blok J No. 1, RT 03/34
Tegal Besar Kaliwates, Jember
Kediri - East Java Perumahan Delta Jong Biru No. 33, Kediri
Tel : (0354) 698 363
Kendari - South East Sulawesi Kompleks BTN Baruga Graha Asri Blok C No. 9
Jl. A. Yani, Kendari
Makassar - South Sulawesi Kompleks Panakukang Permai
Jl. Pandan No. 222 - Makassar
Tel : (0411) 429 910
Manado - North Sulawesi Perumahan Panili
Jl. Cengkih No. 39, Tikala - Manado
Tel : (0431) 889 0699
Medan - North Sumatra Perumahan Taman Anggrek Setia Budi
Jl. Flamboyan Raya Blok B-51
Tanjung Selamat - Medan
Tel : (061) 8057 1076
Mataram - West Nusa Tenggara Graha Permata Kota Selagalas Blok CC No. 18
Mataram
Tel : (0370) 617 1709
Palu - Central Sulawesi Perumahan Smart Regency Palu
Jl. Tanggul No. A7, Birobuli Selatan - Palu
Tel : (0451) 487 850
Pangkal Pinang - Bangka Belitung Islands Perumahan Graha Puri Blok A1 No. 5
Jl. Raya Sudirman, Selindung Baru - Pangkal Pinang
Padang - West Sumatra Kompleks Pola Mas Blok K No. 17
Andalas - Padang
Palembang - South Sumatra Kompleks Trikora Indah C5, Ilir Barat II
Tel : (0711) 312 803
Palangkaraya - Central Kalimantan Jl. Antang Kalang No. B-02, Palangkaraya
Tel : (0536) 323 8474
Pekanbaru - Riau Jl. Bakti/Keluarga No. 18, Pekanbaru
Tel : (0761) 65613
Pontianak - West Kalimantan Jl. DR. Sutomo, Gang Sarikaton No. 33D RT. 03/017
Kota Baru - Pontianak
Tel : (0561) 665 5818
Semarang - Central Java Jl. Bukit Agung Blok Q No. 6, RT. 002/004
Semarang
Tel : (024) 7474 115
Serang - Banten Perumahan Bumi Mutiara Wanayasa Blok E1/5, Serang
Tel : (0254) 848 5485
Surabaya - East Java Kompleks Ketintang Permai Selatan IX Blok AD-05
Surabaya
Tel : (031) 827 4349
Tarakan - North Kalimantan Kompleks Griya Persemaian Blok VI No. 14, RT. 14
Karang Harapan, Tarakan Barat - Tarakan