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World-leading Face Recognition for Retail Industry

NEC's biometric face recognition technology is used worldwide for retail and improving customer experience across a vast range of locations and industries.

Why? Because independent NIST testing has repeatedly confirmed NEC’s NeoFace recognition and matching capability as the world’s most accurate across all benchmarks and challenging conditions.*

It stems from over Half-century of biometric technology expertise. It couple’s recognition with real-time identification, verification and situation analysis for quick decision-making, pre-emptive security, and smoother services. Installed in over 1,000 major systems in more than 70 countries and regions worldwide, it boasts a stellar track record and wealth of practical experience.

The superior strength of NEC’s face recognition technology lies in its outstanding tolerance of poor quality and conditions.

This tolerance has repeatedly secured the top slot for NEC’s technology range in independent tests conducted by the National Institute of Standards and Technology (NIST) in the United States, which declare our face recognition technology the most accurate in situations of varying levels of difficulties that reflect real life scenarios, with the fastest matching capability that is the most resistant to variants in angle and age.

But just how good is NEC’s face recognition technology in real life?

NEC’s technology can match a subject’s face from images with resolutions as low as 24 pixels, even if the subject is on the move, or the face partially concealed by hats, scarves or glasses, or head angle.

NEC’s face recognition technology does this by using long-tested algorithms that convert two-dimensional images into three-dimensional head images, which are then rotated in all directions and scrutinized using different vantage points, lighting situations, facial expressions and changes to help guarantee over 99% face-recognition accuracy in real-world situations.

And finally, as the long-reputed industry leader, our face recognition solutions are also designed to fast and reliable performance for customers and retail stakeholders.

  • *
    NEC ranked No.1 several times as the world's most accurate face recognition technology in vendor tests conducted by the US National Institute of Standards and Technology(NIST). The evaluation results do not represent recommendations by the US government for specific products.

Smart Face Authentication (SFA)

Face recognition software is becoming increasingly used in the business world. Retailers use the technology to spot return customers in shops and given them special offers. Some companies use it to keep track of employee’s attendance instead of punching a timecard, employees look into a camera. To achieve reliable face recognition of a video image, NEC developed the “future point extraction technology” that enables enhanced face recognition to a level where an individual can be identified with high precision from within a group, even if their face is partially hidden, or the image is taken from different angles. NEC’s face recognition technology also uses deep learning technologies for face matching to increase accuracy to a level where an individual can be identified by a low-resolution face captured by a distant camera.

NEC ranked No. 1 in Accuracy in both ideal and difficult environment conditions for face recognition. The benefit of Face Recognition:

  • Real-time High-Speed Authentication
  • Unmatched Accuracy and Precision
  • Support Various Camera Types
  • Hands Free Operations
  • Instant Alerts
  • Flexible Scalability
  • Excellent Confidentiality
  • Long term Cost Saving

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NeoFace Access Control (NFAC)

NeoFace Access Control is all-in-one device with necessary hardware and software for facial recognition. The built-in camera captures face and quickly matches with image stored in the database, providing smooth access. The all-in-one design allows to integrated facial recognition technology with security gates without the need to procure and set up components individually.

  • Walk-through Facial Recognition
  • Simple enrolment
  • Two factor authentications

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NeoFace Welcome Visitor Management Solution (VMS)

Built on NEC’s world leading NeoFace® facial recognition technology, NeoFace® Welcome Visitor Management Solution (VMS) is a kiosk that uses a person’s face as the unique key to take the visitor management experience to a new level and improve business efficiency.

The integrated touchscreen, avatar and spoken instructions allow visitors to self-serve and complete sign-in and site registration processes quickly. Return visits are seamless; completed with a personalised greeting along with customised notification and information.

Visitor verification can trigger additional elements such as visitor label printing, playing media, providing meeting room details, wayfinding, sending a notification message to a host or completing on-site induction training. The kiosk can be customised to ensure your visitor process meets your exact business needs.

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